**
Game days - Club/Banquet Staff will serve at high-end food stands by providing meals and drinks to club guests. In addition to this, they will also act as cashiers.
Function days - Club/Banquet Staff will act as servers; addressing all aspects of the banquet environment including meal and drink preparation, delivery, and bussing.
Regardless of the type of event, Club/Banquet Staff will be responsible for providing the highest levels of customer service towards the guest. **Responsibilities:
- Open sales stands by checking inventory, stocking utensils and dinnerware, and preparing condiments
- Receive orders from customers at high-end point of sale stands
- Professionally communicate orders and requests from guests to cooks
- Assist cooks with order preparation and final appearance
- Execute cash and credit transactions
- Identify and restock food and non-food items within stands
- Maintain proper appearance of stands
- Assist bus staff with maintenance of dining area cleanliness
- Shut down of sales stands by re-stocking where necessary and ensuring surrounding areas are left in immaculate condition
- Reconcile cash and deliver to club level supervisor
- Prepare and serve at action buffet stations
- Service guests in all dining aspects when acting as an attendant during specified events
- Other duties as requiredQualifications:
- Minimum of one year experience in food and beverage industry; specifically, banquet or restaurant service
- General understanding of concession sales: product preparation and delivery
- Must be 18 years of age or older
- High quality customer service skills
- Read and understand instructions in written English
- Comprehend verbal instructions in English
- Speak and communicate clearly in English
- Ability to lift up to 25 pounds repetitively
- Ability to safely maneuver up and down flights of stairs/steps, repetitively
- Ability to maneuver within work spaces
- Ability to conduct currency/credit exchanges
- Ability to stock shelves with shelf height not to exceed 12 feet
- Ability to effectively work on multiple tasks
- Ability to fulfill mandated work hours
